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submitted 1 year ago* (last edited 1 year ago) by Curious_Canid@lemmy.world to c/kbin@kbin.social

I had been using an account on kbin.social without any problems. Then I changed the email address associated with it to a newly-created alias. I did not realize until too late that the alias was not actually valid yet when I made the change.

kbin logged me out. When I try to login I get the message "Your account is not active." I've tried multiple login and triple-checked the password, but I get the same message every time.

I asked to reset my password. I got the reset email, clicked on the link, changed the password, and it all seemed to work. But I still get the same message when I try to login.

Any suggestions on how to fix this? I don't want to lose the account.

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[-] Curious_Canid@kbin.social 2 points 1 year ago

All is good! Ernest fixed my account for me. I don't know how he manages everything he is currently doing, but I certainly appreciate the results. Thank you!

this post was submitted on 26 Jun 2023
3 points (100.0% liked)

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