If the soil is wet long after the last watering, that is a sign the roots arenβt working well. Roots can get fungal infections when wet too long and rot away.
What was the condition of the root ball when you repotted? A healthy palm in the same pot for years would have a dense fibrous root ball, completely enclosing the soil. If it was a soft, rotted mass, then the roots were rotting.
You did the right thing I think. Hopefully the new soil is fluffy and aerated. Did you wash off the leaves too? Palms in the house can get very dusty and the leaves need to be sprayed off a couple times a year or so. They breathe through the stomata and dust can lead to reduced vigor.