this post was submitted on 19 Apr 2025
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[–] superkret@feddit.org 72 points 3 days ago* (last edited 3 days ago) (4 children)

If you ask a computer expert to fix the weird thing Outlook just did, or explain why Excel is suddenly writing Gibberish into your tables –
Even if we wanted to explain it to you, we can't. No human being alive on earth knows the reason and how to fix it.
Some of us are really good at poking it till it behaves again.
Others are brave enough to venture into the dark lands of learn.microsoft.com .
But what awaits us there are articles written by Copilot about how it worked before Microsoft changed it again for no reason.

[–] SnotFlickerman@lemmy.blahaj.zone 36 points 3 days ago (3 children)

learn.microsoft.com

You will never find a more wretched hive of scum and AI generated answers.

[–] Toes@ani.social 11 points 3 days ago

Seems like everyone's solution there is to reinstall Windows first before troubleshooting.

[–] PP_BOY_@lemmy.world 8 points 3 days ago (1 children)
[–] kurcatovium@lemm.ee 5 points 3 days ago

Nice try, but still bunch of losers compared to MS...

[–] Zorsith@lemmy.blahaj.zone 5 points 2 days ago

answers

answers dot microsoft dot com

[–] dingus@lemmy.world 26 points 2 days ago (1 children)

First, I do NOT work in IT or anything like that. But I seem to be the most tech savvy of all my coworkers. Occasionally one of them will ask for help and I'll fix something for them. Sometimes one of them will comment that I am good with computers or something. Honestly, I figure things out just by clicking on everything. I think sometimes people are too afraid to click too many things for fear of breaking stuff, but there's not a whole lot that can go catastrophically wrong imo. I tend to just click shit until I figure out what to do.

[–] superkret@feddit.org 24 points 2 days ago (1 children)

I do work in IT and make six figures clicking on shit till I figure it out.

[–] WhatsHerBucket@lemmy.world 6 points 2 days ago

Shhh! Don’t give away all the trade secrets!

[–] chaosCruiser@futurology.today 19 points 3 days ago* (last edited 3 days ago)

Speaking of Excel, here’s a fun little experiment into the nature of binary numbers and rounding errors.

Start with some number and add a fraction like =A1+(1/3) to it. In the cell below, add that same fraction to the previous one. Copy this formula downwards and watch the numbers grow. After about 50 rows, you’ll have a number that looks like something specific, such as 71, but it isn’t exactly. There’s a sneaky rounding error hidden in there. The actual number is very close to the one displayed, but not exactly what you think it is.

If you’re using IF statements or XLOOKUP with numbers like this, you’ll run into some perplexing errors. If I recall correctly, you can even test the number with =A50=71, which will return TRUE but the xlookup still fails. It’s been a while since I tested this one, but I remember it being really weird in all sorts of unexpected ways. It’s weekend, so I’m not touching my work computer today.

You just need to know that a long series of fractions causes weird binary rounding errors to happen behind the scenes. Adding a series of whole numbers and neat decimal numbers was perfectly ok though.

Also, trying to explain this to some coworkers won’t be worth the effort.

[–] LockheedTheDragon@lemmy.world 3 points 2 days ago

Tech support is mostly turning things off and on since it fixes a lot of things. And I mean actually turning them off and on, not just turning the screen off and on. Then turning setting off and on. Lots of checking what should or shouldn't be on and trying it the other way.