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I disagree. That was the situation 10 years ago.
Now what makes Microsoft products better is integration.
As a business, you could research, buy, deploy, configure and maintain an office suite, a messenging app, a collaboration tool, an SSO provider, a cloud storage solution, an intranet presence, an MDM system, and a PBX, host all of that on your own servers, which you keep patched, watch over resources, storage, etc.
Or you just get an M365 license for every employee.
If you have major downtime with the first option, you risk your job.
If you have major downtime with the second one, you can blame Microsoft, knowing that half the companies in the world are having the same issue right now.
Right but that integration only works because everyone has it. If your company has people in europe you lose all that for such people and so you have to do it anyway and get blamed