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Used to work a chain coffee shop. Had a closing shift by myself, but would randomly get slammed with large groups of people. On occasion when customers were rude to me while I was trying to do everything on my own, I just snapped and swore at them and gave them the finger. I thought I was going to get fired when word got back to my manager, but all I ever got were raises and eventually promoted to assistant manager.
Nice, good on you. Sounds like your management was down to earth
I think they were mostly just desperate for people who could do the job and wouldn’t quit within a month. I always got my work done, but I learned I’m not cut out for customer service.