this post was submitted on 22 Jul 2023
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Ubisoft reportedly deleting customer accounts with purchased games if they have been inactive for too long (twitter.com)
submitted 1 year ago by ashiwz@lemmy.world to c/games@lemmy.world
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Michael @LegacyKillaHD

This is just horrifying.

Ubisoft CONFIRMS they will delete your account & purchased games if you go inactive for too long!!!

Ubisoft.. WTF?! Another example of why I'm becoming more & more concerned with the death of physical games.

https://twitter.com/LegacyKillaHD/status/1682653876418224129

Ubisoft Support @UbisoftSupport

Hey there. We just wanted to chime in that you can avoid the account closure by logging into your account within the 30 days (since receiving the email pictured) and selecting the Cancel Account Closure link contained in the email. We certainly do not want you to lose access to your games or account so if you have any difficulties logging in then please create a support case with us. >> ubisoft.com/help

https://twitter.com/UbisoftSupport/status/1682046437834784768

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[–] damnYouSun@sh.itjust.works 0 points 1 year ago* (last edited 1 year ago) (2 children)

But I still need the website to actually download the game my point is if GOG went down I would be in exactly the same situationm I have no way to get another copy of the game.

So it isn't any more convenient to me than Steam

[–] Vulnicura@lemmy.world 3 points 1 year ago

You can back-up purchased games in any storage device for yourself offline, so you don't need to download it again after purchasing it, you fully own it.

[–] JigglySackles@lemmy.world 1 points 1 year ago

And you'd have to go to the physical store if you damaged or lost your original disk back in the day. Your argument is a little weird and unlikely. Also if you are backing up your content you never have to "go back" for anything.