this post was submitted on 22 Jul 2023
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Michael @LegacyKillaHD

This is just horrifying.

Ubisoft CONFIRMS they will delete your account & purchased games if you go inactive for too long!!!

Ubisoft.. WTF?! Another example of why I'm becoming more & more concerned with the death of physical games.

https://twitter.com/LegacyKillaHD/status/1682653876418224129

Ubisoft Support @UbisoftSupport

Hey there. We just wanted to chime in that you can avoid the account closure by logging into your account within the 30 days (since receiving the email pictured) and selecting the Cancel Account Closure link contained in the email. We certainly do not want you to lose access to your games or account so if you have any difficulties logging in then please create a support case with us. >> ubisoft.com/help

https://twitter.com/UbisoftSupport/status/1682046437834784768

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[–] gosling@lemmy.world 30 points 1 year ago (3 children)

What happened to owning something you've paid for forever?

These companies need to realize if they keep fucking over their paying customer, it'll be more convenient for people to just pirate their product. At least FitGirl won't knock on my door and demand me to delete his repack off my hard disk just because I haven't visited his site in a while

[–] BrudderAaron@lemmy.world 2 points 1 year ago (1 children)

Yar har fiddly dee. Do what you want 'cause a pirate is free.

As "wrong" as stealing is, I find it more wrong that companies can keep fucking us over like this without reprimand. Triple A games are becoming more and more difficult to justify the new $70 price tag.

[–] dgilluly@lemmy.world 2 points 1 year ago (3 children)

I haven't bought a triple A game brand new since like 2014 or something. I wait until they have some sort of sale on them first. Literally didn't buy Cyberpunk 2077 until very recently when they finally knocked it down to $30 a few weeks ago. It actually shocked me to walk by the games isle recently and see that triple A titles including yearly sports games are like $80 now. Crazy IMO. I might go back to reading books.

[–] Jumper775@lemmy.world 2 points 1 year ago (1 children)

80 dollars!? I thought it just went to 70!

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[–] MonkderZweite@feddit.ch 1 points 1 year ago* (last edited 1 year ago)

FitGirl only demands you to prostrate before her and to be her sex slave.

[–] Desistance@lemmy.world 19 points 1 year ago

This is why Steam got the lion's share. Ubisoft is mad disrespectful.

[–] Holymoly@lemmynsfw.com 14 points 1 year ago (3 children)

They’re making the case for pirating games even better.

What fucking morons

[–] Underwear@lemmy.world 12 points 1 year ago (2 children)

I saw a great quote,

"It's not pirating if buying it isn't owning it".

[–] kibiz0r@lemmy.world 2 points 1 year ago (2 children)

Piracy can’t be stealing if paying for it isn’t owning.

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[–] gerbler@lemmy.world 1 points 1 year ago (1 children)

It's definitely still pirating. I think the quote uses the term "stealing".

[–] False@lemmy.world 1 points 1 year ago* (last edited 1 year ago) (1 children)

Also you can steal services. For example imagine hacking the payment panel on an automated carwash so you don't have to pay.

[–] dojan@lemmy.world 1 points 1 year ago* (last edited 1 year ago) (2 children)

Don't feel bad about pirating AAA titles. See, the creatives and people that actually put work into the game have already been paid - usually at least. There are cases like Bethesda, who stole work from their composer - and so you're not taking any profits from the people that matter.

Any money you'd pay to license a game would mostly just go to shareholders and greedy execs.

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[–] Smacks@lemmy.world 10 points 1 year ago

It's always ethical to pirate Ubisoft games

[–] obinice@lemmy.world 7 points 1 year ago (2 children)

Imagine buying something from these people after this.

Yes, sometimes I don't play a game for 5 years, but I bought and own it, and I know it'll be there when I come back to it.

....unless it's Ubisoft, then purchases aren't really purchases, and you don't have any right to expect your property to be there when you get back 🤦‍♀️

[–] rikudou@lemmings.world 8 points 1 year ago (1 children)

You don't own it, though. The same can happen on Steam, though they're obviously not that shitty. The only store that lets you "own" games is GOG, that's why you won't find new games by shitty companies there.

[–] bgh251f2@lemmy.eco.br 2 points 1 year ago

There's also itch.io.

[–] Mrduckrocks@lemmy.world 2 points 1 year ago

They should email all the game keys when they shutdown the account, user OWN those, its their property.

[–] TPetrichor@lemmy.world 7 points 1 year ago

How long is "too long"? If I lose my Anno empires I will shit bricks

[–] Skyrkazm@lemmy.world 6 points 1 year ago

This proves why we need to regulate that digital or not, games we purchase are considered our property. Not at the mercy of deletion for zero reason. Otherwise, pirate away for all I care guys. If they treat us like this, fuck'em and their sales.

[–] dangblingus@lemmy.world 4 points 1 year ago* (last edited 1 year ago) (1 children)

Ubisoft is a C tier developer/publisher who generally doesn't get my dollars, although they have had some one-off hits in the last decade (Wildlands, Riders Republic, Anno games). I couldn't be bothered to shell out $80 for the latest AC or Farcry copy and paste slog. Seems their servers are getting full. Doesn't really inspire confidence in them as a service provider.

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[–] dangblingus@lemmy.world 4 points 1 year ago (1 children)

They said if you receive an email, it's 30 days of no activity once you receive the email. Apparently it's being sent to people who have been inactive > 1 year.

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[–] MossBear@lemmy.world 4 points 1 year ago

If I liked their games, I'd be quite upset, I'm sure.

More garbage decisions from a garbage company

[–] HR_Pufnstuf@lemmy.world 4 points 1 year ago

I've heard they are doing this to comply with things like GDPR. If that's the case, and they are deleting accounts to not be storing personal information longer than allowed, then before closing your account, they should email you an encrypted bundle of your data that you could later send back to them to restore your account. It wouldn't be against those laws if they send it to you to keep... and it would provide you with a path back to full restoration.

[–] 0Xero0@lemmy.world 3 points 1 year ago (2 children)

One more company to add to my "Pirate Only" list

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[–] gamer@lemm.ee 3 points 1 year ago

A part of me wants to start spreading a #PirateUbisoftGames hashtag.

...but another part of me doesn't want to bother because it's just Ubisoft games lol

[–] AndyLikesCandy@reddthat.com 2 points 1 year ago

There are two publishers who have not received a penny from my household since around 2013: EA and Ubisoft. Every time I see an article about these two being baddies it just reaffirms my conclusion from over a decade ago. Never buy from these two publishers and you will live a happier existence.

[–] not_that_guy05@lemmy.world 2 points 1 year ago

People keep buying digital rentals. Just pirate the living shit out of them. Had to bring my hat back out cause all of this BS.

[–] ABCDE@lemmy.world 2 points 1 year ago (1 children)

"We certainly do not want you to lose access to your games or account"

So why do this? Corporate greed.

[–] Katana314@lemmy.world 2 points 1 year ago (4 children)

I don't even see how greed motivates this. I can't think of anyone that would go back to Ubisoft games after being locked out. Even assuming they were the scummiest of publishers, how does this give them anything other than bad press and sworn-off customers?

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[–] Potfarmer@lemmy.world 2 points 1 year ago (1 children)

Well guess I won't be "renting" any games from them then. If I buy something it means I own it, in perpetuity. In fact I'm fairly certain Europe has laws against this, though Ubisoft will probably just have to pay a "fine" that is more a gentle slap on the wrist. We need to stop fining these companies, it does not stop them from breaking the law repeatedly. Stop arresting pirates, start arresting CEO's.

[–] ButhJolokia@feddit.nl 2 points 1 year ago (2 children)

If the EU slaps you with a fine, it's usually not a slap on the wrist but something that seriously stings.

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[–] kamen@lemmy.world 1 points 1 year ago (1 children)

Maybe related to these changes, maybe due to something else, I don't know, but a Ubisoft game I have installed through Steam (Far Cry New Dawn) stopped launching for me. I tried verifying game files through Steam (more than once), but that by itself didn't help. What worked however was uninstalling Ubisoft Connect, then verifying game files again through Steam (which sadly installs Ubisoft Connect again), then launching the game (which initiated a Ubisoft Connect update for me). Hope that helps someone.

[–] MonkderZweite@feddit.ch 1 points 1 year ago (2 children)

No such worries with a crack.

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[–] MonkderZweite@feddit.ch 1 points 1 year ago

So what? Can't sue them?

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