this post was submitted on 18 Oct 2024
787 points (99.7% liked)

Technology

60071 readers
3827 users here now

This is a most excellent place for technology news and articles.


Our Rules


  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each another!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed

Approved Bots


founded 2 years ago
MODERATORS
 

The Federal Trade Commission is investigating tractor manufacturer John Deere over long standing allegations that Deere makes its farm equipment hard to repair. The investigation has been ongoing since 2021, and we know more about it now thanks to a court filing made public on Thursday.

The stated purpose of the FTC’s [investigation] is ‘[t]o determine whether Deere & Company, or any other person, has engaged in or is engaging in unfair, deceptive, anticompetitive, collusive, coercive, predatory, exploitative, or exclusionary acts or practices in or affecting commerce related to the repair of agricultural equipment in violation of Section 5 of the Federal Trade Commission Act

John Deere has been notorious for years for making its farm equipment hard to repair. Much like today’s cars, John Deere’s farm equipment comes with a lot of computers. When something simple in one of its tractors or threshers breaks, a farmer can’t just fix it themselves. Even if the farmer has the technical and mechanical know-how to make a simple repair, they often have to return to the manufacturer at great expense. Why? The on-board computers brick the machines until a certified Deere technician flips a switch.

Farmers have been complaining about this for years and Deere has repeatedly promised to make its tractors easier to repair. It lied. John Deere equipment was so hard to repair that it led to an explosion in the used tractor market. Old farm equipment made before the advent of onboard computing sold for a pretty penny because it was easier to repair.

In 2022, a group of farmers filed a class action lawsuit against John Deere and accused it of running a repair monopoly. Deere, of course, attempted to get the case dismissed but failed.

Chief among Deere’s promises was that it would provide farmers and independent repair shops with the equipment and documentation they needed to repair their equipment. The promises of the memorandum have not come to pass. Senator Elizabeth Warren called Deere out in a letter about all of this on October 2. “Rather than uphold their end of the bargain, John Deere has provided impaired tools and inadequate disclosures,” Warren said in the letter.

you are viewing a single comment's thread
view the rest of the comments
[–] MehBlah@lemmy.world 19 points 2 months ago (4 children)

Case makes good equipment and as far as I know they don't do that to their customers. So why do these dipshits still buy deere.

[–] GreenKnight23@lemmy.world 12 points 2 months ago

"nothing shits like a Deere"

[–] DJDarren@thelemmy.club 5 points 2 months ago

Is Case to farming equipment what Brother is to printing?

Am I going to have to buy a Case for the two holes a year I might need to dig?

[–] ikidd@lemmy.world 3 points 2 months ago (1 children)

Because parts are readily available, if expensive. When the snow is coming and you have a thousand acres left to harvest, you want that part right fucking now. And contrary to what everyone here "knows", you can fix pretty much anything that doesn't directly interface with the ECM yourself. I have 10,000 page repair manuals that Deere supplies that details, step by step, how to fix nearly anything on their equipment. I've never seen manuals 1/10th as good on CNH equipment.

[–] MehBlah@lemmy.world 2 points 2 months ago (1 children)

So case doesn't have replacement parts. Sounds like a pretty weak argument. Since you are inside the grift I can see why you don't like my solution.

[–] ikidd@lemmy.world -1 points 2 months ago (1 children)

Yah, double down on the ignorance. That's a good look.

[–] MehBlah@lemmy.world 1 points 2 months ago* (last edited 2 months ago) (1 children)

Just like looking in a mirror isn't it. What I see is someone who likes the way things are knowing without your exclusive access you wouldn't have a job. If the information was readily available to everyone there would be no reason to rely on someone who has bought in.

[–] ikidd@lemmy.world 1 points 2 months ago

I'm a farmer, not a Deere mechanic, you redundant muffin.

[–] SoGrumpy@lemmy.ml 2 points 2 months ago (1 children)

It's believe, with my very limited understanding, it has to do with equipment you have working together with other equipment you have.

Does equipment from one OEM not work best with other equipment from the same OEM?

I understand you can pick and choose, but sometimes with compatibility issues.

[–] PolarisFx@lemmy.dbzer0.com 1 points 2 months ago

For the most part everything works together, buying non Deere implements and using them with Deere tractors is common. John Deere is a status symbol. Deere also does technology better IMO,, that being said I really have no idea what auto-steer tech Case utilizes, they have to have something because no modern farmer is paying attention to their rows that much.