this post was submitted on 24 Sep 2024
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Looks like a basic soldering job, give it a touch with resin and fresh solder and create a blob. Even my non-technical grandpa (in his 30s, he needed his 3yo daughter to operate a cassette deck for him!) had a soldering iron for some reason in his shack, and it's a good skill to have.
I'd need measurements or a better picture but it looks like they might be connected to adjacent pins (3 and 4, where 1 is on the right side from our POV) on the FFC connector. I would try to target that first, there are several options if that is available:
Speaking of the last method, you might not need a board edge nearby if you can rely on pressure from the device's housing:
If applicable, remind them that when screwing screws back into plastic, it is necessary to twist counterclockwise first to locate the original thread and not make a new one, which could ruin it.