this post was submitted on 22 Aug 2024
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Inspired by the very similar thread about school incidents.

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[โ€“] NormalPerson@lemmy.world 3 points 4 months ago (1 children)

Everyone on our end has their texts and emails saved. It's pretty much the department head, GM, and a couple of others giving us the run-around. And we're always sending weekly reminders so it's not something they can say they forgot about.

[โ€“] slazer2au@lemmy.world 3 points 4 months ago

If you haven't responded to us in 3 days about your "urgent" issue, it clearly isn't urgent and is being downgraded to a p3.
If you still don't respond after a week, is it really an issue?