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Coming from my experience working in retail, unless the guy had Aryan Nation tats, more likely than not this guy was working in a severely understaffed store.
He was probably in the middle of doing a shitton of time sensitive tasks before he was interrupted by some bullshit manager that told him to help out with the checkout line and then get back to doing the million other things he needed to do before his shift was over.
He was probably doing the bare minimum to be able to say "yes, I helped out the checkout line like you said" before getting back to more important things.
Yeah, I've worked retail too and I don't think I would have done this, even if I did have another task to complete.
This cashier's lane light was on. They smiled at me, came to help, scanned my items, and let me pay. Then, rather than scanning the man's six items, they put up their closed sign and walked away without saying a word while leaving their lane light on. It felt hostile and rude.
Yeah, I've never even worked in retail and my first thought was "sounds like that guy's shift ended five minutes ago".
This, people are reaching.