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Softbank plans to cancel out angry customer voices using AI
(arstechnica.com)
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this post was submitted on 18 Jun 2024
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Technology
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In my country, 99% of the time you contact technical support, a poorly made bot responds (actually it is a while loop) with ambiguous and pre-written answers, and the only way to talk to a human is directly by going to the place in question, so nothing to worry about that here.
So what you're saying is that we need AI do interface in-store as well? /s