this post was submitted on 04 Mar 2024
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Mildly Infuriating

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Amazon driver put cardboard package in cardboard recycling bin due to be collected this week... delivery note explaining where parcel was had been placed in the bin too

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[–] pip1@lemmy.world 41 points 8 months ago (5 children)

My instructions were "On the porch or under the shelter by the bins"

[–] Malix@sopuli.xyz 82 points 8 months ago (1 children)

when the company as allocated at most 5 seconds per delivery and you've already spent 3, reading instructions is not going to happen. Gotta go fast

[–] Carighan@lemmy.world 42 points 8 months ago* (last edited 8 months ago) (2 children)

Yep, this is the essence of it.

Also keep in mind the quality massively depending on how "close" to the actual amazon delivery you are, company-wise. Is it an amazon driver doing your delivery? A contractor? That contractor's subcontractor? I think DHL once used 5 levels of subcontractors?

At some point, so much money has been skimmed off by so many managers that the driver is losing money by breathing between actions.

[–] IndefiniteBen@leminal.space 11 points 8 months ago

I'm sure it does nothing, but every time DPD/other fucks up a delivery by failing to even ring the bell and says "we missed you", I call up their customer service and waste their time complaining about the small amount of time allowed per package delivery.

I ask for drivers to be allowed more time. It's not entirely their fault (but some seemingly have no situational awareness).

[–] pip1@lemmy.world 10 points 8 months ago

That's the thing, I'm always hesitant to give negative feedback on the delivery given I know it's more than likely that the driver is both overworked and poorly paid.

[–] redcalcium@lemmy.institute 20 points 8 months ago (1 children)

The courier: Let's see... "on the porch or ... bins". Bin it is!

[–] pip1@lemmy.world 2 points 8 months ago (1 children)

Interesting how the thought of knocking on the door also seems to have been short-circuited

[–] Aceticon@lemmy.world 3 points 8 months ago

Knocking on the door creates a period of wait with a random length which is only dependent on the driver in terms of maximum (i.e. "wait 1 minute and if no response leave it on the porch").

So it makes sense that if a driver is excessivelly pressed in terms of time-per-delivery, they won't do it.

Given the pay for and demands on these drivers, at best expect placing it in the "safe place" they see by skimming your notes and a ring immediatelly followed by leaving without waiting.

Want good service = pay for it.

[–] Karyoplasma@discuss.tchncs.de 14 points 8 months ago (1 children)

Package is now sheltered by the bins, so to speak.

[–] pip1@lemmy.world 5 points 8 months ago (1 children)

Maybe I need to erase the word "bin" from all delivery instructions. Too suggestive perhaps

[–] Synnr@sopuli.xyz 4 points 8 months ago (1 children)

Perhaps change 'by' for 'next to' and put an empty weather-resistant container by them? Put it before the bins, so it's the first thing they physically walk to.

[–] pip1@lemmy.world 3 points 8 months ago

Good ideas, thanks!

[–] IanAtCambio@lemm.ee 2 points 8 months ago (1 children)

Not to be pedantic, but under shelter by the bins could be interpreted as the bins provided shelter to your delivery.

[–] pip1@lemmy.world 2 points 8 months ago

Not at all, thanks - I'll be sure to revise the directions to remove any doubt!

[–] TheGiantKorean@lemmy.world 1 points 8 months ago

Amazon drivers mostly follow my directions. I find that they usually only ever snap a pic if they did.