Ask Lemmy
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This post probably should go in !support@lemmy.world and perhaps an admin might see it.
It also seems strange to me to immediately permaban someone for this, especially as I also can't find this blacklist anywhere.
True, there should be a topic on this and at the very least, give sample alternatives for those less tech savvy. We should try to do better than Reddit, especially with communicating; something they were notoriously bad at.