Privacy

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Is this even legal? Hiding data deletion behind login (after email request) (lemmy.dbzer0.com)

submitted 10 months ago by pacjo@lemmy.dbzer0.com to c/privacy@lemmy.ml

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I wanted to delete my old oppo id account, and to do that I'll need to login into it, but I don't know the password.

Password reset requires saying when the account was created (month and year) and "tech support" can't help here either.

Is it legal to block / hide account deletion behind login in European countries? GDPR (and polish RODO) both talk about a right to data deletion, which in this case, I believe, isn't respected.

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[–] ReversalHatchery@beehaw.org 3 points 10 months ago (1 children)

Password reset requires saying when the account was created (month and year) and "tech support" can't help here either.

Did you try the date of their first email?

[–] pacjo@lemmy.dbzer0.com 2 points 10 months ago (2 children)

If only I had that. It's not reasonable to assume someone would know that or will hold onto emails about account creation.

Thanks nevertheless.

[–] ares35@kbin.social 2 points 10 months ago

knowing when an account is created, down to the month and year seems to me to be an unrealistic requirement for a password reset.

i wouldn't know the answer to that for any account, anywhere.

[–] ReversalHatchery@beehaw.org 1 points 10 months ago

I don't think so. I never delete such emails. Why would I? Not like it's in the way