this post was submitted on 13 Dec 2023
925 points (97.8% liked)

Technology

59605 readers
3514 users here now

This is a most excellent place for technology news and articles.

Our Rules

  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each another!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed

Approved Bots

founded 1 year ago
MODERATORS
L3s@lemmy.world
L3s@fry.gs
L4s@fry.gs
L4s@lemmy.world
enu@lemmy.world
925
Google Promises Unlimited Cloud Storage; Then Cancels Plan; Then Tells Journalist His Life’s Work Will Be Deleted Without Enough Time To Transfer The Data (www.techdirt.com)
submitted 11 months ago by cyrano@lemmy.dbzer0.com to c/technology@lemmy.world
163 comments fedilink hide all child comments
you are viewing a single comment's thread
view the rest of the comments
[–] fosho@lemmy.ca 3 points 11 months ago (1 children)

duh.

the point of saying allowed is that consumers and the market in general should not put up with it.

[–] Syrc@lemmy.world 3 points 11 months ago

Consumers and the market in general won't face the customer service on average. We can't expect the change to come from there.

My comment meant more that they should legally not be allowed to have a customer service that bad. Something like requiring at least X non-outsourced employees working on call centers for every Y customers the company serves. I'm pretty confident nowadays most companies don't even have a single one.