sdfpubnix

On SSH, you should be able to type in uinfo to see information about yourself and groups to also see a bit of information. Both should let you know if you paid for an upgrade or not because they would mention something about ARPA.

When paying for an upgraded account, they needed to know your SSH username in order to give that account increased permissions. If that was not done then they likely need to know information from you so that they can associate the payment with the correct account.

It has been mentioned at the link below that there is an email address where you can reach out and mention membership issues. It may take a bit of time for a reply though.

https://sdf.org/?faq%3FBASICS%3F12

Welcome! Glad to have you onboard. Here's a list of resources to help make yourself at home:

• Beginner's Guide for Redditors
  • Pay special attention to this section. The ![community-name]@[instance-name] syntax is very important for looking up new communities
• Community browser
• Subreddit migration list
• Issue trackers: Backend, Frontend

Welcome!

I joined SDF perhaps half a year ago, and I was upgraded to ARPA around a day after I paid for it. You should get in touch with them about your missing upgrade, I guess.

I also recently became an ARPA member and it took about a week to process. However, I also became an SDF Saint and didn’t receive my blue check mark instantly!