Is your Proton account new? I believe Proton automatically filters out verification emails like that until the account reaches a certain age. As a means of restricting users from creating an anonymous throwaway Proton account to use just to sign up for another service to abuse it. Verification emails will not appear in your spam/junk/deleted folder or anything. You will just not receive them in any way at all. I am not sure how many days it takes for that restriction to be automatically lifted.
this post was submitted on 13 Mar 2025
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Asklemmy
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This sounds like a very weird policy to me. The mails to my account are 99.9...% mails from other services. Registrations, newsletters, order confirmations, password resets etc. If you filter out such mails, the account would be pretty meaningless to me. And if it unlocks automatically, also scammers can wait a couple of days between account creation and using it.
It is new. I didnโt know that was a thing with Proton.
Yeah, I cannot find it documented anywhere. Which is probably on purpose, to avoid malicious actors finding out ways to bypass it. But you can find plenty of users on Reddit and whatnot complaining about how they are not getting registration emails for whatever services in their new Proton email accounts, then it suddenly works just fine when they try again ten days later.
Is it getting filtered into the spam folder by accident?
I check the spam folder, and nothing is in there.
I just realized I still had my old skiff email address connected to my lemmy account, so I just switched it to my Proton address, and I got the verification message immediately. I'm not sure why you can't. Could it be an instance-specific setting?
Like a Lemm.ee specific setting?
My lemm.ee accounts are all tied to proton email addresses. I think what the other commenter said might be the case, proton is filtering it somehow because it's a newly created account.
Yeah. Iโll try again in a week or so.
I didn't know about this, I'm sorry. I've had my Proton account for a long time. It's good to know it should work after a time.
No need to apologize. I asked for help and I got help!
Could it be?