this post was submitted on 22 Jun 2023
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Mildly Infuriating

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I got this fun fee after trying to order takeout from Buffalo Wild Wings (yes I'm naming and shaming). How exactly does adding a dollar help you operate takeout? It's literally less work than waiting on a table. This is nothing more than a shameful cash grab to pad profits.

I cancelled my order and got local street tacos instead.

EDIT: Look what I found this morning, lol https://www.today.com/food/restaurants/buffalo-wild-wings-takeout-fee-backlash-complaint-rcna90228

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[–] tpihkal@lemmy.world 9 points 1 year ago (3 children)

You voted with your wallet. That's how capitalism is supposed to work.

[–] ToxicHyena@sh.itjust.works 6 points 1 year ago

except actual voting is 1 person = 1 vote. shareholders, corporate conglomerates, and lobbyists have made it that 1 person gets millions upon billions of votes. when we do vote with our wallets and buy from the places we want to support, the corporations always win in the end. either by buying them out, or because what we supported decided to cater to shareholders instead of customers. just look at what happened to reddit

[–] ImFresh3x@sh.itjust.works 6 points 1 year ago (4 children)

If capitalism worked Buffalo Wild Wings wouldn’t exist. Trash food. Go to a local pub or something.

[–] blueskiesoc@lemmy.world 2 points 1 year ago (1 children)

We don't have pubs in the area next to my local BWW. Lots of places don't have pubs.

[–] ImFresh3x@sh.itjust.works 2 points 1 year ago

Ya that makes sense.

[–] IHeartBadCode@kbin.social 1 points 1 year ago (1 children)

Capitalism does work in the voting with your wallet. However there's two things that tend to get in the way. Laziness and mergers. Either customers don't care and/or all your other opinions got bought out.

[–] sadreality@kbin.social 1 points 1 year ago

You forgot regulatory capture and socialism for the business owners

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[–] Nougat@kbin.social 3 points 1 year ago

That's how free markets work. Free markets and capitalism are different things.

[–] nostalgicgamerz@lemmy.world 7 points 1 year ago

“Yes I’m naming and shaming”

God i love not being on Reddit

[–] Bobo_Palermo@kbin.social 7 points 1 year ago (1 children)

I grabbed a single burger at Wendy's last weekend and it was $6.50. That was my last trip to Wendy's....I expected half that!

[–] wizard_cat@kbin.social 3 points 1 year ago (1 children)

I have to say, where I live Wendy's is actually cheaper than McDonald's, so if I'm craving a cheeseburger I hit up Wendy's instead. But yeah prices for fast food are absurd nowadays.

[–] Alto@kbin.social 2 points 1 year ago

Same here. Literally no reason to go to McDonalds these days, worse food for a worse price.

[–] Venutianxspring@lemmy.fmhy.ml 6 points 1 year ago

Ah convenience fees. I love paying more money for causing less work. Ticket master, oh these digital tickets that will be distributed immediately will have an extra $14 fee... Per ticket!

[–] wotsit_sandwich@lemmy.world 5 points 1 year ago (2 children)

McDonalds is especially egregious recently. Time was you could get a set for ¥500 (about 5 dollars) Then suddenly all the menu items went up to ¥700 - ¥800. That starts to get very very close to the alternatives which are much better. The only competitive edge they had was price really.

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[–] Zak@lemmy.world 4 points 1 year ago (7 children)

It’s literally less work than waiting on a table.

It's not as if they're paying their waitstaff normal minimum wage in most states; tipped employees can be paid less if the tips make up for it.

[–] ArtVandelay@lemmy.world 1 points 1 year ago

You're correct, and that's another beef I have with the whole industry.

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[–] TheLowestStone@lemmy.world 4 points 1 year ago (1 children)

I'd bet all the cash in my wallet that the tacos were significantly better than anything from Buffalo Wild Wings.

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[–] downpunxx@lemmy.world 4 points 1 year ago (3 children)

Cost of takeout bags, containers, IT, all that jazz, the company believes it should be able to pass on to the customer without raising it's menu prices. I don't know it's a classic "cash grab" so much as a business attempting to recoup as much as it can from a sale. Last time I checked BFF wasn't doing all that great. But in the end, I agree completely with you in that these Fees are so fucking annoying, one after another, never ending.

[–] GnothiSeauton@lemmy.world 5 points 1 year ago* (last edited 1 year ago) (5 children)

Cost of takeout bags, containers, IT, all that jazz,

And then we subtract the cost of plates, dishwashers, chairs, menus, tables, IT for their internal POS and seating systems... gosh, sounds like I should be getting a discount!

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[–] Zerlyna@lemmy.world 3 points 1 year ago

That’s crap too because of you dine in and have leftovers they don’t charge for a take home container. They didn’t have to wash plates or silverware. It should wash out.

[–] ArtVandelay@lemmy.world 2 points 1 year ago (1 children)

Yeah, and that was on top of having it "suggest" a 25% tip, which I had to manually type in a custom amt of 0. I'm not tipping for goddamn takeout ffs

[–] thejml@lemm.ee 2 points 1 year ago

Automatic and compulsory tipping culture in the US for every single thing is just out of control.

[–] DirkMcCallahan@kbin.social 3 points 1 year ago

I had plenty of sympathy for restaurants when the pandemic first hit. Extra fees? Yeah, I get it, and I'll throw in an extra tip for the workers who are braving the place so that my fat ass can get some delicious food. The problem is that they haven't dialed back the fees/tipping requests. If anything, they've gotten much worse.

I don't know if this is the case everywhere, but here a lot of chains are switching to doordash partnerships, which is just gross. At this point I'll stop ordering delivery/takeout from any chain that does this because I'm just that disgusted by Doordash and Uber.

On the bright side, if you're in a city, usually there are more than enough delivery co-ops or in-house delivery services available that it's not too painful to ditch delivery apps.

[–] WhoRoger@lemmy.world 2 points 1 year ago

Maybe the owner is taking the tips from the servers, and thia is to "compensate" that

[–] Donjuanme@lemmy.world 2 points 1 year ago (2 children)

Street tacos are going to be better anyways. As good as bww might be, I'll take a truck with a passionate team any day.

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[–] s1mplyme@kbin.social 1 points 1 year ago (2 children)

Tiping culture has gotten wildly out of hand

[–] lankrypt0@kbin.social 2 points 1 year ago

Over COVID I tipped 20-25% times we're tough for everybody and service workers kept it all going. But in other words back to normal I've made a conscious effort to put it back in the 15 to 20 range.

And everyone wants a tip, even just picking up food you're asked to tip.

[–] dune-@kbin.social 2 points 1 year ago

I hate when restaurants force me to tipe

[–] Distributed@lemmy.world 1 points 1 year ago (1 children)

This may be imposed by the take out provider. Some states/municipalities also tack on extra fees

[–] ArtVandelay@lemmy.world 1 points 1 year ago (4 children)

There is no provider. This is me, driving to the restaurant, walking to the counter, and getting my food.

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