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How does SDF handle moderating spambots? (lemmy.sdf.org)

submitted 7 months ago by ctag@lemmy.sdf.org to c/sdfpubnix@lemmy.sdf.org

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Hi,

I have a tiny newsfeed community here on SDF. We got a spam comment by another user registered on the instance. Looking at the account, all it does is link spam. Is there a process to flagging the account for moderation at the instance level, rather than flagging to block in individual communities?

Account in question: https://lemmy.sdf.org/u/dordle12

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[–] CanadaPlus@lemmy.sdf.org 7 points 7 months ago

The instance admins have proven pretty difficult to get a hold of, even when the entire thing breaks. I doubt this is a priority.

[–] recursive_recursion@programming.dev 6 points 7 months ago* (last edited 7 months ago) (1 children)

huh, just wondering but does reporting not get sent to the moderators and admins at sdf?

this might be a stupid question as you might've done it already;

have you tried reporting the user? (meatball/dango menu button on comments brings up the report option)

not sure how their moderation system works but my initial assumption (which could be incorrect) is that:

that the reported user would be displayed with the report message to mods/admins who then determines what happens
- same as any other lemmy instance(I'm assuming sdf is a lemmy instance which could be incorrect)

[–] ctag@lemmy.sdf.org 5 points 7 months ago (2 children)

Thank you for the tips.

I'm a moderator on the community where I encountered the spambot account, and already banned it there. My question is wondering how I can report the user upstream to the instance admins. I'm not very familiar with Lemmy, I see that there's a modlog, so perhaps the SDF admins would need to monitor it and act based on the user getting banned from one of their communities?

[–] recursive_recursion@programming.dev 5 points 7 months ago (1 children)

no worries👍

My question is wondering how I can report the user upstream to the instance admins.

within Lemmy, one way is to direct message the admins by checking the instance's main site sidebar (as it typically lists all mods and admins of the instance)

for P.d I typically chat with fellow mods and admins in our Discord/Matrix channels, not sure about sdf but I'd recommend checking if they also have a Discord/Matrix Chat channels as well

[–] pmk@lemmy.sdf.org 2 points 7 months ago (1 children)

The only way we've been able to reach the admin(s?) in the past has been to ssh into an sdf server and posting on the internal BBS. My bet would be that they are not using Discord or similar.

[–] recursive_recursion@programming.dev 1 points 6 months ago (1 children)

OOF

that sounds pretty brutal,
it's like the equivalent of shouting into the void

[–] kashifshah@lemmy.sdf.org 2 points 5 months ago

they also have an email address: membership at sdf dot org, but yeah, the internal BBS is where it is at.

We are a public access UNIX system, so it's not as much of a void as it might seem :D

[–] diplodocus@lemmy.sdf.org 2 points 7 months ago* (last edited 7 months ago)

Admins see the same reports that mods do, so if mods leave a report unresolved then it will remain unresolved for admins as well. But with that said, I don’t know who manages sdf.org’s sole admin account or how often—if ever—reports are reviewed by it.