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submitted 7 months ago* (last edited 7 months ago) by huquad@lemmy.ml to c/techsupport@lemmy.world

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Hello everyone! I encountered a weird bug yesterday that I wanted to run by you guys to (hopefully) find a solution. I recorded a short (10s) video on my pixel 8. Then I sent it to my wife's iPhone via signal. She then tried to send it to her family via imessage and upload it to social media, but was unable to do anything with it besides watch it. The cheap solution ended up being sending the video over MMS, but as you know that compresses the video to JPEG hell. Have any of you ran into this bug and/or have solutions/workarounds that don't completely destroy the quality like MMS?

Edit 1: bonus points for solutions which check the WAF box!

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[–] Zeppo@sh.itjust.works 1 points 7 months ago (1 children)

Maybe the video format? Idk. Have her watch the high quality one on her phone while doing screen capture and it should come up with one she can share.

[–] huquad@lemmy.ml 1 points 7 months ago (1 children)

It's a mp4 so I can't imagine it's a format issue. Although who knows with apple. The screen capture is a good idea.

[–] Zeppo@sh.itjust.works 1 points 7 months ago

I'm not exactly an expert but it could be about the codec used to encode the mp4.