Guess I'm no longer buying games by Ubisoft. I spend hundreds in their store and they're going to delete my account if I'm inactive to long? You can't be making this shit up.
this post was submitted on 22 Jul 2023
78 points (93.3% liked)
Games
32654 readers
1416 users here now
Welcome to the largest gaming community on Lemmy! Discussion for all kinds of games. Video games, tabletop games, card games etc.
Weekly Threads:
Rules:
-
Submissions have to be related to games
-
No bigotry or harassment, be civil
-
No excessive self-promotion
-
Stay on-topic; no memes, funny videos, giveaways, reposts, or low-effort posts
-
Mark Spoilers and NSFW
-
No linking to piracy
More information about the community rules can be found here.
founded 1 year ago
MODERATORS
Not defending it but it has to be a pretty long period, i have played their game or used their launcher in a few years and have not gotten any email about my account getting deleted.
This is just a shame
This is why I'm a big supporter of physical media if possible. Sure the actual game may not be on there or something because it's too big or whatnot, however with what the hell is going on with digital companies in the modern videogaming world, yeah no they simply just can not be trusted much with the amount of power they hold. This includes but not limited to: Ubisoft, Steam, EA, Epic Games, etc.
EDIT: Yeah GOG is fine apologies for that, however the well majority of games in the digital world are simply just licenses that these companies have control of.
load more comments
(1 replies)
bad ubi
Oh no! My Ubisoft games!
This is misleading and ragebait. They only delete old-ass accounts without purchased games, and this is a compliance thing with European laws.
They showed in the tweet that they would deleted the account AND purchased games.
I read the Tweet, it does not "show" that the account had purchased games. This has been Ubisoft's policy for years and there is no record of deleted account, except for a random tweet.
Isn't this a Hanlon's razor issue? Probably someone working support being in charge of tweeting just didn't know what the actual policy was, or didn't understand it and just tweeted something without thinking of the repercusion?
And to clarify, I'm not defending Ubisoft. Despite being a big corp and big corps always act out of malice and greed, a corporation is not just one person
I'd say I'd get down voted but no longer on Reddit.
Yes the practice sucks and I hate corporations they all suck and are greedy.
However if I bought a device that requires any kind of digital signature then it's kinda sane deal. I'm not condoning the action but if that business went bust after 10 years there's a chance the product will likely fail after that point.
Yes old games can and are playable decades after they were released but those unfortunately aren't the games we have now. Anything digital can basically stop working without access to it's creator.
10 + years is a long time. Are you up in arms when your phone craps out after 2 years ? Your car stops after 20 ? Your house after 30+ years needs upgraded. New wiring new carpets new roof.
Things degrade. Unless we have open source and a way to keep refreshing the code after new systems come into play.
I disagree with Ubisoft practice but I also understand that after a certain period of time things will no longer work. They won't make money maintaining something so obviously they will void it
Nothing has a lifetime guarantee
...what does that have anything to do with closing accounts? Accounts do not degrade.
I've seen that it's only for accounts that are inactive and don't have any games. So it's a big nothing burger everyone ate.
Huh. I've got some games on Ubisofts store.... Well, maybe not anymore.
You'll have to explain to me why I shouldn't just steal any future Ubisoft titles if they steal all mine first...
And then they wonder why they can't compete with Steam and end up crawling back to Gabe for every game.
Another reason to not buy digital games.
I've not been buying Ubisoft games since the sexual harassment scandal back in 2020, and this only reaffirms my choice not to buy anything from them. It's not just scummy, it's pointlessly scummy.
Admittedly, physical copies of games don't resolve this issue either: legally speaking when you own a physical disk, all you own is the disk itself- not the contents. The only way to actually fix this issue is better consumer protection laws.
Yep. We need a law that says "a person owns any item or service they buy for a one time fee. No 'licensing' them out of ownership" or legalese for the same thing. Only loophole should be if it's outright advertised as a subscription service.
Then another law that guarantees access to schematics and repair parts for reasonable fees. No loopholes. Schematics or die, that's how I roll.
Schematics or die
Surely if we get the schematics, we would need a die of some kind as well, right?
Jokes aside, what do you expect is the alternative to licenses? You don't "legally own it" because it's an endlessly duplicatable infinitely durable item. There's literally no way to enforce ownership the same way with actual physical objects outside of keeping track of who owns what (and unsurprisingly, that's what a license is).
You're attacking the wrong thing here, licenses aren't the problem. It's the revocation of them that is.
I'm not completely against licensing, especially software. I'm against companies licensing buyers away from being able to use what they bought.
So if a license states "You own this as long as you don't make and distribute copies to other users. Also some lingo allowing for reasonable backup copies." 100% good in my opinion.
But a license that states "You paid for it but we can take it away for no good reason, such as a few months of inactivity." BS IMO.
This is kind of my biggest fear with all these digital games platforms. I have over 2100 games over most of the platforms, it just became so easy to finally be able to get all the games I grew up salivating over. What's to stop Valve or GOG suddenly "having" to make similar, or competely new changes of unbeknownst fuckery due to pressure from the spooky all-knowing investors?
load more comments
(3 replies)
It's like they want people to pirate their games.
But I don't want to pirate same old reskins of bloated games
Don't buy games you don't own
Then don't buy games on any online platform. No more PC games.
GOG?
You still don't own your games. You lose access to their servers or you local collection and they are gone.
Which is the same as losing your CD collection. So you don't own CDs as well? Hell, you can burn all those GOG games on CDs/DVDs as well!
What a garbage take.
load more comments
(5 replies)
Ubisoft certainly is a dreadful company, and their actions further cement my concerns about the future of gaming as a whole. Here are a few reasons why:
-
They constantly push microtransactions and loot boxes in their games, even on single-player titles like "The Division" and "For Honor". This practice has been shown to be highly predatory towards players who may not have the financial means to support such practices. It's disheartening that Ubisoft continues to profit off of people's addictions and lack of funds.
-
Their customer service is notoriously terrible, with many users reporting wait times of hours or even days just to get a response to an issue. With how much money they make from their games, it's unacceptable that they don't have enough staff to handle customer queries in a timely manner.
-
They regularly implement always-online DRM measures, which can cause problems for players who have issues connecting to the server or experiencing other technical issues. This makes it difficult for some players to enjoy the full experience of the game they paid for.
-
They regularly delay or outright cancel planned expansions or DLC content, leaving fans high and dry without any resolution to the issues they were promised. This shows a blatant disregard for their customers and their investment in the game.
-
They have been known to use legal threats to silence criticism from consumers who voice their dissatisfaction with certain aspects of their games or business practices. This kind of behavior is unbecoming of a company that claims to prioritize the player experience.
Overall, Ubisoft's actions show a complete lack of regard for their customers and a willingness to exploit them at every turn. If this trend continues, it could spell the end for the gaming industry as we know it today. I hope that more people become aware of these practices so that we can work towards holding companies like Ubisoft accountable for their actions. In conclusion, Ubisoft is a terrible company that does not deserve our support or money. We should all boycott them until they change their ways and start treating their customers with respect and dignity. Let's make a difference and stand up against these predatory practices! Thank you for bringing this issue to light.