Are they both desktop computers? Are they both connected to the 5ghz band?
this post was submitted on 19 Jul 2023
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Yes both are desktop computers, both on 5ghz band
Haven't used Windows in a while but it could be configuration software related.
Some tryouts
- Try using a bootable 'clean' windows or Linux version to compare.
- Make sure network isn't limited by metered data
- Try different wifi bands. Some cards don't work well with ranges of frequency bands.
- Hardware compare your network card to hers on a comparison website
- google her network card to find out restrictions on network
It looks as if your wifi routers is just fine. Its as if communication back and forth is not great enough hence my tryout options.
Good luck!
She's gonna be pissed if I wipe any of her data, unfortunately l, she's not big on reorganizing the computer haha, I'll try your other suggestions before a clean wipe.
(Yes I know we can back up, use a different boot drive, etc, she's finicky, it took me years to get her to move her data from her ancient laptop to this desktop)
You could run a bootable Linux USB stick and test the internet from there. Then you could determine if the issue is software or hardware related. Live USB sticks require no installation and run separately from your installed OS on your internal storage. I.e., it wouldn't mess up her files at all.
Ok, good point. I'll give her a shot, I think I have mint kicking around on an SD card, it'll be fun lol
OP, make sure you come back and tell us what the problem was.
copy a large file between the two PCs over the wireless network. what is that performance like?
assuming that the router is not traffic shaping her connection based on MAC or IP, then install wireshark and take a look at the packet trace for retransmissions or other issues.
Wireshark, will do!
Shot in the dark, but any driver updates for the network adapter? You should be able to find them on the manufacturers site under a driver download section. You just mentioned disable/re enabling the device, an update might be worth a shot if there is one too.
If you have an external wifi card on your PC, could try to plug it into hers and see if she gets good speeds then. Would tell you if its just something with her built in wifi adapter
Drivers are all updated, yes
I'll try moving my pcie network card into hers and see what happens l!
Sounds like you've tried everything. I would have given up and went with either cable or an USB Wi-Fi card. When reinstalling drivers, did you let windows choose the optimal driver or did you download them from the motherboard manufacturer? I would look at downloading the latest driver from the mobo manufacturer, and if that doesn't work I'd work down the list of older versions. Maybe even going through older bios revisions. Is there any warranty left, and can you find any forum posts regarding the mobo and wifi issues?
Also, have you looked through the bios settings? I can't suggest anything in particular to look for, but a reset of the settings wouldn't hurt.
I will try different drivers and report back, I let Windows choose the driver. I haven't gone through bios yet, but I can do that. I'm pretty confident it's hardware that just got damaged in the move somehow but I'm willing to waste my time looking for a free solution!!
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