this post was submitted on 08 Aug 2023
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I have an issue with some servers at work where I have been unable to determine the best course of action to address it based on pre-existing knowledge within my team or web searches. Does anyone have suggestions for the best place to ask RHEL-specific questions? I don't want to presume that it's OK to post such nitty-gritty technical questions here.

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[–] riek42@lemmy.dbzer0.com 11 points 1 year ago (2 children)

RHEL has some questions/answers forum behind their paywall. As you have RHEL somebody within your organization should have an account with access to it.

[–] vojel@feddit.de 6 points 1 year ago (2 children)

Its not a paywall. You can register for free and look up all the articles but of course wont get customer support. @OP maybe ask your questions just here, I bet most linux enterprise dudes got their fingers alot on RHEL/CentOS, me included.

[–] xapr@lemmy.sdf.org 3 points 1 year ago

Thank you, I've now asked my question within this same thread: https://lemmy.sdf.org/comment/1840823

[–] riek42@lemmy.dbzer0.com 2 points 1 year ago

Oh, I didn't know that. Thanks for pointing it out.

[–] xapr@lemmy.sdf.org 4 points 1 year ago (2 children)

Thanks! Yes, I have access to their community. I wasn't sure if that was the best place to ask though. Their community software is a bit clunky, and sometimes official forums are not always the best place to ask.

[–] riek42@lemmy.dbzer0.com 2 points 1 year ago

Maybe you have a problem with a specific open source product which is an upstream of a RH product, then the open source product will have their own community forum, e.g. the RH product Satellite and the open source community The Foreman. Or directly in some kind of CentOS or Fedora forum for OS problems. But it will probably fastest if you just open a ticket with RH for your problem.

[–] riek42@lemmy.dbzer0.com 2 points 1 year ago (1 children)

Just now saw the comment with the link to your question, disregard my last comment. 😁

[–] xapr@lemmy.sdf.org 2 points 1 year ago

No problem, thanks for the suggestions!