this post was submitted on 07 Aug 2023
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Privacy

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[โ€“] fear@kbin.social 9 points 1 year ago (1 children)

I did. He assured me in more professional terms that they don't give a shit. I do a lot of business with them and have been a client in good standing since I became an adult. They apparently have nothing set up to retain customers who leave over this, which would indicate that hasn't been an issue for them. Or they might be banking on me not following through, but that just means they don't know me very well. When it comes time for me to make those changes to my policy, I'm gone.

[โ€“] Melody@lemmy.one 3 points 1 year ago

Yeah they're probably banking on people not leaving. Depending on if that agent is good to you and if he/she is local; you should consider just asking them to help you shop around because you need "Change XYZ in your ABC policy" and you need a provider who isn't going to shaft you for making that change.

If they are not a local agent with access to multiple insurance providers...I guess find one locally.