this post was submitted on 22 Apr 2025
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My employer uses Citrix to run our proprietary apps. Every "upgrade" they issued just made it worse to the point that it was crashing multiple times and day. Since we're a 25/7 operation we had to have IT on standby all the time to reboot the servers every time they crashed. Citrix support said there was nothing in the logs other than the crashes so it must be our brand new hardware.
It got so bad that corporate paid the IT team extra to build a web based version as a backup. It's slower than Citrix but at least when Citrix crashes we have a fallback that works.
Thankfully corporate has given the green light for a custom built system, so now we're all just waiting for the corporate machine to go through the bidding process so we can start working with whoever they pick.