this post was submitted on 13 Mar 2025
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Mildly Infuriating

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The seller in question was selling items they didn't have at a nearly 50% markup.

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[–] golden_zealot@lemmy.ml 13 points 19 hours ago* (last edited 15 hours ago)

One time on Amazon, I purchased an air conditioner. The model they sent was not the model I bought so I went for a refund and to send it back the to the seller.

The seller representative basically tried to spin it as though the model I received was actually better than what I had tried to buy.

I told him that I didn't care, it is not what I bought, that this "better model" is twice the width of what I wanted and it states in its manual that it needs to be on its own dedicated circuit.

The fucking guy kept this up over a few messages. I told him that if he didn't take it back, I would just charge back my credit card because this was clearly a bait and switch

The next message the guy sends, he says that me "threatening" him by saying I'll charge back the card is immoral of me, and makes an allegory equating it to murdering someone by shooting them.

At this point I contact amazon proper, and give them the entire message log. The amazon rep is fucking horrified and says that they will investigate the seller.

The fucking guy sends me a message telling me that I shouldn't talk to amazon, because my correspondence with them gets CC'd to him.

I forward that message to the amazon rep as well.

The guy loses his fucking shit, starts making guesses at where I live, what I do for work, a bunch of shit. He says that he has a double major in marketing for some reason.

I demand that I never have to interact with him again. In his last message to me he tells me not to leave a bad review as it is a family owned business.

I leave a lengthy and scathing review, noting that someone with a double major in marketing who acts like this must have wasted a lot of money on their post secondary education.

I get connected to someone else who isn't insane who in their first message sends me the slip to mail this fucking air conditioner back, and I get my refund.