this post was submitted on 12 Mar 2025
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New survey suggests the vast majority of iPhone and Samsung Galaxy users find AI useless – and I’m not surprised (www.techradar.com)
submitted 2 days ago by ForgottenFlux@lemmy.world to c/technology@lemmy.world
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A survey of more than 2,000 smartphone users by second-hand smartphone marketplace SellCell found that 73% of iPhone users and a whopping 87% of Samsung Galaxy users felt that AI adds little to no value to their smartphone experience.

SellCell only surveyed users with an AI-enabled phone – thats an iPhone 15 Pro or newer or a Galaxy S22 or newer. The survey doesn’t give an exact sample size, but more than 1,000 iPhone users and more than 1,000 Galaxy users were involved.

Further findings show that most users of either platform would not pay for an AI subscription: 86.5% of iPhone users and 94.5% of Galaxy users would refuse to pay for continued access to AI features.

From the data listed so far, it seems that people just aren’t using AI. In the case of both iPhone and Galaxy users about two-fifths of those surveyed have tried AI features – 41.6% for iPhone and 46.9% for Galaxy.

So, that’s a majority of users not even bothering with AI in the first place and a general disinterest in AI features from the user base overall, despite both Apple and Samsung making such a big deal out of AI.

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[–] Hoimo@ani.social 4 points 1 day ago (1 children)

Google Lens already did that though, all you need is decent OCR and an image classification model (which is a precursor to the current "AI" hype, but actually useful).

[–] drmoose@lemmy.world 2 points 1 day ago (1 children)

That is still AI though...

[–] Hoimo@ani.social 1 points 22 hours ago (1 children)

Image classification model isn't really "AI" the way it's marketed right now. If Google used an image classification model to give you holiday recommendations or answer general questions, everyone would immediately recognize they use it wrong. But use a token prediction model for purposes totally unrelated to predicting the next token and people are like "ChatGPT is my friend who tells me what to put on pizza and there's nothing strange about that".

[–] drmoose@lemmy.world 1 points 17 hours ago* (last edited 17 hours ago) (1 children)

It is AI in every sense of the word tho. Maybe you're confusing it with LLM?

[–] Hoimo@ani.social 0 points 12 hours ago (1 children)

Neither LLMs nor ICMs are AI in any sense of the word, is my point. LLMs happen to give the illusion of intelligence because of their language-based nature, but they're not fundamentally different from ICMs.