this post was submitted on 22 Feb 2025
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[–] ladfrombrad@lemdro.id 94 points 1 day ago (4 children)

I literally had to switch bank accounts because I couldn't reset my password "on the web" and required me to use Virgin Money's app.

Customer service agent(s) on the phone after prolonged discussions why their app wouldn't work on three Android phones right in front of me surfaced, and I shit you not

Well sir, I have my iPhone here and can login just fine maybe you should buy one of those instead

That day I found out about this

https://www.currentaccountswitch.co.uk/

[–] sem@lemmy.blahaj.zone 1 points 3 hours ago

Your switch is guaranteed

The Current Account Switch Service makes switching your current account simple, reliable and stress-free. You could even switch with an overdraft, just speak to your new bank first.

Over 11 million current accounts have been switched so far and over 50 banks and building societies are already part of the service.

The Account Switch Service Guarantee means your new bank will switch your payments and transfer your balance, and your old bank will take care of closing your old account. So you don’t need to worry.

[–] j4yt33@feddit.org 4 points 16 hours ago

Everything by Virgin is shit. I don't understand why they're so big

[–] TheBrideWoreCrimson@sopuli.xyz 6 points 18 hours ago

I also had to switch accounts because after an update, the banking app didn't work any longer on my rooted phone and I couldn't log in. Thankfully, I've been keeping two accounts since forever, with the main motivation being that banks really like changing their TOS and introducing all sorts of fees, which I don't want.

[–] sunzu2@thebrainbin.org 49 points 1 day ago (2 children)

have you tried stop being poor?!

[–] werefreeatlast@lemmy.world 21 points 1 day ago (1 children)

Begin by just getting a house already.

[–] sunzu2@thebrainbin.org 18 points 1 day ago

So am so tired of people crying about it.

JFC just ask mom and dad for the down payment.... Can't you holdna a steady job?!

[–] ladfrombrad@lemdro.id 10 points 1 day ago (1 children)

Maybe I could try buying and scalping an iPhone on eBay

:thinky face:

[–] sunzu2@thebrainbin.org 6 points 1 day ago (1 children)

Kids these days just don't want to work

[–] ladfrombrad@lemdro.id 9 points 1 day ago (1 children)

See that's the thing, I work far too hard and after a night shift and then getting onto a "customer support" agent reveals the cracks in our society.

Maybe you could work harder too!

[–] sunzu2@thebrainbin.org 9 points 1 day ago (1 children)

Everyone I know works pretty hard and is underpaid but the teeveeue keeps saying nobody wants to work.

Deep inside I know the teevee never lies 🤡

[–] ladfrombrad@lemdro.id 8 points 1 day ago

It was the sheer arrogance of that "supervisor" I escalated it to and I hate to think how someone like a pensioner would've dealt with them that day wanting to access their bank account, especially since all the local branches have been closed 👺

RIP Yorkshire Bank