this post was submitted on 26 Nov 2024
1404 points (99.2% liked)

memes

10450 readers
2400 users here now

Community rules

1. Be civilNo trolling, bigotry or other insulting / annoying behaviour

2. No politicsThis is non-politics community. For political memes please go to !politicalmemes@lemmy.world

3. No recent repostsCheck for reposts when posting a meme, you can only repost after 1 month

4. No botsNo bots without the express approval of the mods or the admins

5. No Spam/AdsNo advertisements or spam. This is an instance rule and the only way to live.

Sister communities

founded 1 year ago
MODERATORS
 
you are viewing a single comment's thread
view the rest of the comments
[โ€“] Honytawk@lemmy.zip 8 points 1 day ago (1 children)

I believe the main reason to be patience.

If you give the computer some time to work things out before your next attempt, it has more chance of success.

But by that point, the user already made a ticket.

[โ€“] pufferfisherpowder@lemmy.world 8 points 1 day ago* (last edited 1 day ago)

My previous job included basic it support. It was a tiny office and we didn't have a dedicated IT guy. Now I work in a big corporate environment and boy do I use the support. Why?

  1. Admin rights, my account (all accounts) are locked down tight.
  2. Convincing the computer of working like it should be is not what I'm paid for. I have a never ending task list, troubleshooting my own system is not on it.
  3. I get to sit and watch and do nothing while someone remotes in.

I'm sorry.