this post was submitted on 06 Nov 2024
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Well shooting my shot here since no else had this problem online and tech support still hasn't replied to my request in 4 days now. Anyways I was trying to update my system, an ancel fx2000, continued to "check for new version" and boom a power failure because of a downed power line somewhere. I go to boot it and originally got a message relating to "DOWNLOAD.BIN" or something similar. I was and still able to access the contents of the SD card via my laptop's SD card reader and deleted, not before copying over to my desktop, both Download.bin and ex_download.bin to see if that fixes. It got rid of the original message but now displays "Failed to verify EX_DOWNLOAD.BIN." Anyone have a solution on what to remove from the contents of the SD card or even a way to just get a fresh copy of it's contents in case I need to reformat it? I'm grasping at straws here and appreciate any help.

TLDR: Struggling with an Ancel FX2000 after a power failure during an update. I deleted (still have a copy) "Download.bin" and "ex_download.bin," which resolved one error but caused a new one: "Failed to verify EX_DOWNLOAD.BIN." I need help fixing the SD card or obtaining a fresh copy of its contents since I haven't received a tech support response.

Update in case you're in a similar situation: SD card ended up dead, brought a new one for 6$, reformatted it to fat and ran the upgrade software, BOOM

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[โ€“] Tippon@lemmy.dbzer0.com 3 points 1 week ago (1 children)

Have you tried getting the update pack and running an update? This site says that the update should run automatically when the card is placed back into the device, but it will probably give you the files too.

I don't have the fx2000, but I got the information from here:

https://www.ancel.com/blogs/news/step-by-step-guide-updating-your-ancel-fx2000-for-the-latest-vehicle-data

On step one though, don't go to ancel.com, go to anceltech.com, search for the fx2000, and scroll right to the bottom of the page to find the Downloads link, in the footer below the content.

Like I said, I don't have the fx2000, so I have no way of knowing if this will work, or if it will make things worse. I've used updates in similar situations in the past, but that's no guarantee.

Good luck ๐Ÿ‘

[โ€“] Extrasvhx9he@lemmy.today 3 points 1 week ago

Honestly thank you for the response its nice talking to a person about this. Yeah I tried soo many times both with the SD card in the device and in a usb card reader but the update software from anceltech just doesn't recognize it sadly