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Having constant crashes on both Windows and Linux (lemmy.ml)

submitted 2 weeks ago by mathias_freire@lemmy.ml to c/techsupport@lemmy.world

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Hello everyone. I have a system with Ryzen 9 7950x, 32GB 6400 mhz DDR5 ram, 1 TB primary SSD where Windows 11 and Linux installed and Gainward RTX 4080 graphics card and Asus Prime X670-P Wifi mobo. I also have 1 TB SSD and 2 TB HDD's mounted. 2-3 months ago, I started to get crashes on my both OS'es. And in time, they got frequent. I bought a brand new SSD for OS installation, after a while it started again. I cannot get any error message on Windows, since BSOD screen just stays for 2-3 seconds and system restarts. After restart, I sometimes get "no Bootable device found" error on boot stage. When the crash happens on Linux, dmesg outputs show something like whole SSD disconnected. It shows I/O messages for root partition as well. I changed primary SSD 1 month ago, errors still persist. Sent mobo to the service, no issues were found. BIOS also updated and reset. When I run PC on live Linux media, I get no issues however. What can I do else? What can cause this issue? Thanks in advance.

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[–] SpikesOtherDog@ani.social 4 points 2 weeks ago

If it keeps saying your drives missing, and you hang replaced your drives, then the next step is the main board.

I would inspect the m.2 sockets carefully. It would be easiest to use your phone macro setting if you can.

You might also have a heat issue. Check your airflow to be sure you have sufficient flow over the drives and it exits.

Depending on your board, the m.2 lanes connect directly to your processor or possibly your chip set. One of those may be defective. You should check your board documentation to determine which.

If you think it is an issue with the m.2 process you could consider says SATA SSD. It's not as fast, but it's still plenty great compared to spinning disks.