this post was submitted on 19 Oct 2024
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It. Is. Never. Enough.

You paid hundreds of dollars for a new monitor, but it doesn't matter. More ads, more profits.

I hate it.

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[–] rolaulten@startrek.website 1 points 1 month ago

Are you sure there is no ticket? Some systems let you make tickets that the end user is not notified for. Also, depending on the size/ levels of automation your call may have populated all your info on the agents end.