this post was submitted on 01 Oct 2024
651 points (95.1% liked)
Technology
60035 readers
2898 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 2 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
Nobody reads the article though...
Agreed, but to play devil's advocate, the support wasn't branded as such and customers could've not reported out of shame, which wouldn't happen if they knew they could do that at the beginning before it became anything substantial.
Honestly a proper panic button would have an alarm go off and speed dial 911. But I'm sure people would abuse it.
She talked to an operator who asked if he should call the police and she said no. It's in the article.
Not sure what a button would have changed...
It’s blocked for me unless i want to sign up. And I don’t for one article.
They have customer support that provides words of platitude, an ineffective police call with a 15minute response time, and no control over the situation. She got lucky this time, but my point remains standing.
They should have a support chopper that you can call in
Hello, customer support?...Yes, air strike on my location, thank you