this post was submitted on 05 Sep 2024
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[–] Pyr_Pressure@lemmy.ca 34 points 3 months ago (1 children)

Products that change the service they offer after you purchase it should also be eligible for a full refund (plus a % on top for the hassle). Such as offering a service through the product for free at the time of purchase but then moving it being a monthly subscription paywall later on, or just removing the feature completely.