this post was submitted on 27 Jun 2024
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If this thread is to be believed their statement about TeamViewers products being unaffected is likely not true.

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[–] Meltrax@lemmy.world 12 points 4 months ago (3 children)

What's a better product? I use TeamViewer as an individual to help my technically illiterate grandparents who live across the country with tech issues. Would love an alternative if there is one.

[–] 14th_cylon@lemm.ee 23 points 4 months ago
[–] AlecSadler@sh.itjust.works 13 points 4 months ago

Rustdesk is great. I've also used AnyDesk.

Recently I've used Parsec on a couple systems and it's zippy, but I can't get keyboard shortcuts to work for some reason.

[–] catloaf@lemm.ee 6 points 4 months ago

Anydesk was what I used most recently. They did also have a breach early this year, but they handled it responsibly from what I read.

If company breaches are unacceptable, there are several selfhosted options, but I haven't tried any so I can't make a recommendation.