this post was submitted on 24 Jun 2024
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[–] JoMiran@lemmy.ml 10 points 6 months ago* (last edited 6 months ago) (3 children)

The reason the problem I am talking about exists is because it is terribly boring and mundane. It is also 100% a cost center, meaning that it provides only cost and no possibility of profit. Things that explode or can explode are very high profile and people notice them. Mundane problems go unchecked until after the shit has hit the fan and politicians are looking for a scapegoat.

I deal with information security. Initially when I type that people instantly think "hackers". True, information security does deal with a lot of "keep out the baddies", but more than that we also make sure that data reaches its intended destination when it is supposed to reach its intended destination. For example, you might want your fire suppression system to trigger as soon as a fire is ignited and not after everyone in the building is burned alive or dead from smoke inhalation.

Right now I have a situation where everything is working well but I know that if something happens to this one thing, a very mundane system is going to collapse and literally nobody can fix it adequately. For the past five years we have done everything within our power to add redundancy but as I mentioned before, this is a mundane cost center. Nobody wants to spend money to fix something that works. So, when the thing no longer works, service will be tremendously degraded, people will figure out that it cannot be fixed, and the search for a replacement will begin. Eventually they will succeed but in the meantime things are going to suck and some people might die.

"Greed is good" -- Gordon Geko

" Greed is self-defeating " -- JoMiran

[–] invertedspear@lemm.ee 6 points 6 months ago

When everything works: “What do we even pay IT for?”

When everything’s broke: “What do we even pay IT for?”

“When you do your job right it’s as if you didn’t do anything at all”

  • God to bender in Futurama

When they start looking for a scapegoat, I hope you find yourself far away from the eye of Sauron there.

[–] Lets_Eat_Grandma@lemm.ee 2 points 6 months ago

Sounds like e911 or pots lines.