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Gamers Nexus | Confronting ASUS Face-to-Face (youtu.be)

submitted 4 months ago by northendtrooper@lemmy.ca to c/technology@lemmy.world

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[–] lemmeout@lemm.ee 41 points 4 months ago* (last edited 4 months ago) (1 children)

Please watch the video, it's worth it over all the dumb shit we spend time on online. Tech Jesus was able to get the attention of the highest level of management responsible for customer service and got them to make (12) tangible commitments to their customers who were screwed by ASUS.

He did it very professionally and in an effective way, and constantly maintained the goal of the discussion (which you can tell is not to make inflammatory and accusatory content that will get clicks, but to get his viewers proper support and refunds from ASUS).

I've never seen a YouTube channel go to this length to actually take an action against a company for a specific issue in the interest of the consumers and get results (as opposed to just making videos to bring awareness).

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