this post was submitted on 12 Jun 2024
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T-Mobile users thought they had a lifetime price lock—guess what happened next (arstechnica.com)
submitted 5 months ago by DudeImMacGyver@sh.itjust.works to c/technology@lemmy.world
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[–] easydnesto@sh.itjust.works 19 points 5 months ago (1 children)

At least they will pay your last month of service when you leave 👍. I agree that they should not have changed the terms later and then rolled back the pr and everything after they terminated the program.

[–] downpunxx@fedia.io -5 points 5 months ago

I don't know that they have "changed the terms", it just that they advertised it as if it was an actual guarantee to not see price increases, when it was only a guarantee that they would pay customers last months bill if they wanted to cancel if they did increase the price of montly service. It could be claimed it was fraud (with a very low likelihood of succeeding at trial), but not false advertising, if the terms were laid out for anyone to read before they signed their contract.