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Linux is a family of open source Unix-like operating systems based on the Linux kernel, an operating system kernel first released on September 17, 1991 by Linus Torvalds. Linux is typically packaged in a Linux distribution (or distro for short).

Distributions include the Linux kernel and supporting system software and libraries, many of which are provided by the GNU Project. Many Linux distributions use the word "Linux" in their name, but the Free Software Foundation uses the name GNU/Linux to emphasize the importance of GNU software, causing some controversy.

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Linux Mint 22 Will Include Preinstalled App for Matrix (www.omgubuntu.co.uk)

submitted 6 months ago by lemmyreader@lemmy.ml to c/linux@lemmy.ml

67 comments fedilink hide all child comments

tl;dr :

Hexchat IRC client app development stopped
Linux Mint team was building IRC client to replace Hexchat
The team tried Matrix and liked it
Linux Mint’s communication channels are moving from IRC to Matrix
The desktop app will be named Matrix to avoid confusion

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[–] lemmyreader@lemmy.ml 9 points 6 months ago (1 children)

I still think forums are the best way to handle support. Even phpBB is better than any chat. Have a bot alert a chat channel that the project team hangs out for every new topic or something, if that’s a concern.

Giving the users the choice to have IRC and a forum sounds nice to me. Forums for the longer conversations and be able to look up things with a search engine, and IRC for quick questions and informal chat.

[–] cerement@slrpnk.net 28 points 6 months ago* (last edited 6 months ago)

the issue isn’t so much with IRC, XMPP, Matrix, or Discord per se (aside from Discord having its own issues) – it’s that every dev/org/group is trying to use a chatroom as a replacement for support channels, wikis, knowledgebases, FAQs, forums, announcements, mailing lists, etc.

[as the meme states: “I don’t want to join your fucking Discord server just to get basic information that should be on a proper website instead of hidden away in the archives of a fucking chatroom”]