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People who work in food service or customer service: What’s the dumbest thing a customer ever insisted was “the law” or “illegal”? (discuss.tchncs.de)

submitted 1 year ago by morganth@discuss.tchncs.de to c/asklemmy@lemmy.ml

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Brought to you by my discovery that some people think that “the customer is always right” isn’t the slogan of a long-dead department store, but rather it’s an actual call the cops law.

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[–] pandarisu@lemmy.world 4 points 1 year ago

I used to work in a supermarket in the UK about 20 years ago. The store is not legally required to sell anything to anyone (as long as it's not because they are discriminating against a protected characteristic), so the workaround for the store was to say that the item was no longer for sale and to remove it from the shop floor (presumably fixing the labeling, then putting the stock back out)