this post was submitted on 01 Apr 2024
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[–] PriorityMotif@lemmy.world 16 points 7 months ago (2 children)

It's micromanaging. They don't know how to lead properly. When I went through McDonald's shift manager training they taught the concept of letting your workers do their job, so you could do yours. They literally said to work with your hands in your pockets so that you wouldn't be tempted to take over and get distracted by going back to what you used to do. A Managers job is to provide their team with whatever they need to do their job effectively. A baseball coach wouldn't go out on the field and bat or play the outfield.

That manager probably started off doing the job you were doing and got promoted by kissing ass or being a toxic worker and therefore causing everyone else to leave/ perform lower because they were avoiding that person.

[–] MystikIncarnate@lemmy.ca 3 points 7 months ago

In that case, the management was basically the founders. They grew the business without any employees, and when it came time to bring on employees, instead of stepping back and letting the employees figure out the best way to get their job done, they've rigidly enforced their work methodology on their employees. When you deviate, they get unhappy.

That specific company was a bit of an outlier, the majority shareholder "brags" that he has fired more people than.... I don't remember, I couldn't have given less of a shit when he said that. I was busy trying to keep my eyes from rolling out of my head. But that's literally something he said to me in person, with nobody else in the room. Needless to say, that company is shit for more reasons than controlling management.

Needless to say I was already starting to look for the exit after being there for less than a year.

I can't really talk about why I am no longer employed there, but I can confirm that I did not, at any point, provide two weeks notice as required by law when quitting. Beyond that, my lawyer advises me not to discuss it.

Needless to say, I'm thankful that I'm not working there anymore.

[–] MonkeMischief@lemmy.today 2 points 7 months ago* (last edited 7 months ago) (1 children)

They literally said to work with your hands in your pockets so that you wouldn't be tempted to take over and get distracted

Yeah this is my experience with managers, alright. When they weren't around, the actual work to be done always seemed to go just fine! Happy worker anarchy!

My supervisor's role in various jobs I've had was usually to hang out in their back office or chat up other management -level staff all day. Occasionally opening Excel and punching in some numbers once a week. Not to mention the hard labor of scheming up something they could neg you about so you'd feel pushed to make them look better.

That manager probably started off doing the job you were doing and got promoted by kissing ass or being a toxic worker

This. The company will promote its "true believers" who think shift-managing a MickeyD's is their life's plateau, who will take the company line as sacred gospel and punish any whiff of potential heresy.

Provide what their workers need? Maybe it was this way at one point. I feel the role of manager now is the job of an idiot task-master, to convince their employees to work harder without what they need.

[–] MystikIncarnate@lemmy.ca 3 points 7 months ago

I will add that the best manager I ever reported to, always took on things that impeded my ability to do work. If a client was being rude or unreasonable, I would shoot him a note about it and he would usually tell me to drop it and move on, that he would deal with the problem.... And he did.

I'd take a job under him again in a heartbeat.

Thanks Jeff, you're awesome.