this post was submitted on 09 Jul 2023
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Showerthoughts
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I was a young programmer during the dot com boom. Old school companies like sears and newspapers were scared of the internet. They would occasionally try something small and half hearted on the web but never really tried to figure it out.
Sears is a great example. 20 years before the web they had a functioning mail order service with stores and warehouse all over the US. They were very close to what a modern Amazon is, without the web presence or rapid delivery. If they were brave they could have been Amazon, selling online and delivering to there extensive store network.
Newspapers had a very busy classified section. That could have been moved online easily enough. But they wanted to charge for there classifieds, while eBay or Crageslist let you post for free, making money off of add revenue or a broker fee.
They also were very popular with local advertisers, and could have transitioned there newspapers online for free with the same local advertisers. Instead they tried to charge or resisted being online at all, leaving room for other services like yahoo (later Facebook and Google news) to fill in the news business.
Finally if they had been smart they could have made a news sharing service among the papers (nexus, etc) that could have forced Google news to pay a small fee every time they shared a story, providing a steady revenue service.
I see a time in the future where traditional papers fully die, and something new rises from the ashes. My guess is it will be a return to local news, but with a very small staff running the whole show online.
“Had they been brave” for Sears means axing or disincentivizing their entire income stream of a nationwide chain of mega stores in malls, etc. It’s not that what you’re saying is wrong, it’s just that these scenarios don’t happen for a reason. They would have decimated their reliable revenue streams when the time was “right” and by the time it was too late, well… no money to invest as you’re closing stores and in the red.