this post was submitted on 06 Feb 2024
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Ticketek ‘glitch’ appears to re-sell fan’s $659 ticket for Taylor Swift concert — “They said, ‘someone else has it, we don’t know who, we can’t check or track who has your ticket’” (au.news.yahoo.com)
submitted 9 months ago by L4s@lemmy.world to c/technology@lemmy.world
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Ticketek ‘glitch’ appears to re-sell fan’s $659 ticket for Taylor Swift concert — “They said, ‘someone else has it, we don’t know who, we can’t check or track who has your ticket’”::A Taylor Swift fan believed her VIP ticket was 'stolen' from her account by Ticketek after an apparent system 'glitch'.

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[–] an0nym0us@lemmy.dbzer0.com 17 points 9 months ago (2 children)

I hope Swift isn't gouging her fans.

Narrator: she is

[–] zorlan@lemmy.world 2 points 9 months ago

She totally is, ticketing agencies' take is the service and delivery fee, base price is still driven by the artist/their management.

[–] acetanilide@lemmy.world 0 points 9 months ago (2 children)

I doubt it's her. I mean, it could be. But more likely it's going to TM rather than her.

[–] chaospatterns@lemmy.world 7 points 9 months ago (1 children)

Doubtful. TicketMaster is there to take the bad PR but was designed to get as many fees and funnel part of those fees to the artist. Yes TM has deals with Live Nation that basically force big artists to use them because they have the big stadiums, but Taylor Swift is a massive artist she has tons of lawyers and can negotiate fees.

As much as I love Taylor Swift, I have no doubt that she is massively benefiting from the high ticket prices.

[–] zorlan@lemmy.world 2 points 9 months ago

I can't speak for the arrangement between the artist and the venue, but generally the agency just makes money from the fees.