this post was submitted on 01 Feb 2024
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Switched phones and upgraded Android OS. Same Google account, released purchase from old phone, uninstalled from old phone. Still no luck. It's been a couple of weeks. Any help is greatly appreciated. Thanks!

Edit:

SOLVED!

Seems if you go to purchase it again through the app you'll find a restore instead of purchase available. Seems restore under settings is having issues. Best of luck.

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[โ€“] Gallardo994@sh.itjust.works 1 points 10 months ago (1 children)

What helped me personally was: add the exact same Lemmy account which was active when you purchased Sync, and restore from its settings.

[โ€“] CRS_Customer@lemmy.world 1 points 10 months ago

Definitely on the same Lemmy account, still no luck. Appreciate the input. Thanks!