this post was submitted on 19 Jan 2024
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NordVPN literally will not let me delete my account. My 3 years is over, there is no method to delete when signed in to their site. You have to fill out a form with your payment details and shit to "verify your identity" (who remembers that shit from 3 years ago).
Literally emailed from the email associated with the account, called, logged in, etc. they won't delete it until I send my credit card info in the clear, over insecure email.
FUCK NORDVPN
If you are in the EU I think you are legally allowed to request they delete all your data. Might be worth it.
They can use nordvpn to change their location to the EU then send the email
...that's not how email works
it is how a joke works, but I gotta say it's not a very good one.
That actually is how email works, assuming you use a local client vs a web client. The headers will contain the origin IP it was sent from. Easy enough to geo locate and see it's European.
Are you talking about those security questions? So dumb. After having days-long trouble getting my internet fixed because of them, I started treating those as additional passwords, generate the answers with my password manager, and save them in the notes section of the entry.
This is brilliant! Makes things more secure, too, as nobody can answer them just because they know you!
Contact your bank or credit card company and explain, they will take care of it. Source: I was in a similar situation a few years ago, just not VPN related.
Try to log in from Europe, or change the details of your account to day Europe. Because with gdpr in Europe they are obligated to let you delete it.
there's something incredibly satisfyingly ironic about using a vpn to cancel your vpn
He used the vpn to destroy the vpn
I just tried to delete my inactive NordVPN account from a European IP (not through a VPN, I actually live there). Spent 10 minutes searching for a delete option without luck. The only way seems to be by submitting a form (which for some reason also requires "payment info"). Sketchy as fuck.
If you are European, I believe there is some government office you can complain to about gdpr violation (can’t help more sorry, I believe it is a little different from country to country)
What prevents you from revoking your payment mandate at your bank?
In Europe at least, your bank must honor this request and there's nothing your debtor can do about except spending 1000's to recover at most 3 months of payments with the current legal apparatus in Europe.
It's not that they're trying to stop payments but to delete the account entirely. Stopping was easy when I did it but I haven't tried deleting my account.
I agree with them though fuck nordvpn.
Literally illegal
Lol they won't let me change my email address.
The email account has been closed for 6 months now and the bank account/debit card they want me to verify my payment with has been closed for years
My credit card got stolen a few months back and it's been great for my finances. All this shit chrging me 10 dollars here and there without me noticing that I haven't been using.
I've only reactivated a few things.