this post was submitted on 18 Jan 2024
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Home Assistant is open source home automation that puts local control and privacy first. Powered by a worldwide community of tinkerers and DIY enthusiasts. Perfect to run on a Raspberry Pi or a local server. Available for free at home-assistant.io
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Yea I don't really contact a company unless someone on a forum specifically says that's the best way to resolve the issue (ex. Account authentication related bugs). Either that or it's specifically related to my purchase
Pretty sure that's the case for my less tech-savvy friends and family too