this post was submitted on 13 Dec 2023
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Google Promises Unlimited Cloud Storage; Then Cancels Plan; Then Tells Journalist His Life’s Work Will Be Deleted Without Enough Time To Transfer The Data (www.techdirt.com)
submitted 11 months ago by cyrano@lemmy.dbzer0.com to c/technology@lemmy.world
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[–] ArmokGoB@lemmy.dbzer0.com 22 points 11 months ago (1 children)

He did pay for the service though. They just decided to stop charging him for it.

[–] andthenthreemore@startrek.website 5 points 11 months ago (1 children)

So, he paid for a period. Then the product was discontinued and they stopped charging him. So from then on, no he wasn't paying. Google didn't have to change it to read only, they could have just given notice and deleted it then.

Should they have made it clearer that the read only mode was a limited time thing and the data would be deleted at the end of that? Very probably.

[–] papertowels@lemmy.one 2 points 11 months ago (1 children)

Where are you getting that they stopped charging him? The email in the article says his subscription will be stopped, which I interpret to mean he was paying

[–] Dempf@lemmy.zip 2 points 11 months ago* (last edited 11 months ago)

Correct, I had the same GSuite setup (for the purpose of keeping backups) and they kept billing me even after they set my drive to read only. They only stopped when I decided to cancel the account myself. IIRC the minimum was around $10/mo. Technically you were supposed to have 5 employees in your GSuite "company" at $10/mo per license, but they didn't really check, so I just had myself as the sole employee.