this post was submitted on 09 Dec 2023
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I’m not blind but I browse with images disabled. This means I can no longer login to Protonmail because they push CAPTCHAs. I know some CAPTCHAs have an audio option but I just get a blank box from Protonmail’s CAPTCHA. So I was wondering how blind people deal with that, or if they are simply excluded from using #Protonmail.

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[–] soloActivist@links.hackliberty.org 0 points 11 months ago (1 children)

Ah, well then I would guess you’re not using Tor and perhaps Protonmail is discriminating against Tor users. I used to access protonmail’s clearnet site over Tor and got the CAPTCHAs. Then started using PM’s onion service (in fact I was told the onion service avoided CAPTCHAs) but in fact it still gets CAPTCHAs.

[–] ObviouslyNotBanana@lemmy.world 3 points 11 months ago (1 children)

I'm indeed not using Tor. I have never seen a captcha.

[–] fastfinge@equestria.social 2 points 11 months ago (1 children)

@ObviouslyNotBanana @main I saw one while signing up. So I didn’t even complete sign up. I don’t trust a company that uses inaccessible CAPTCHAs with my email.

[–] MostlyBlindGamer@rblind.com 1 points 11 months ago (1 children)

Were you not able to skip it?

They announced their accessible captchas on Mastodon and I was skeptical, but it looks like it’s working OK.

[–] fastfinge@equestria.social 2 points 11 months ago (1 children)

@MostlyBlindGamer I was not. They probably require do not track to be off or something.

[–] MostlyBlindGamer@rblind.com 1 points 11 months ago

Right, privacy or accessibility: pick one. It kind of suddenly worked for me. They do have a support form link in there.