Second, I specifically said how they "understand the terms" because like .01% of customers read the terms and conditions before buying, even for super large purchases like cars and houses most people don't read the entire contract. It's a flaw in the legal system that allows companies to hide shady practices like what Sony is doing and force customers to just take it. Even if you read it, you'd need a law degree to properly understand what the document is conveying.

Most people understand the process of buying media as "I give you money, you give me content" not "I give you money, you give me a license to watch the content" it's not explicit about the lack of ownership. If someone asked you "what movies do you own, hopefully you're not going to be a smart ass and say "technically production studios are the only ones who own movies anymore"

You're still jumping the moral argument and going straight to the legal one. I'm not arguing the legal one because it's clear that privacy is not legal (by definition)

However if you sell someone a movie and hide a clever contract (that you know for a fact the customer will not read) in the deal so that you can invalidate the content at any time you feel like it, Don't expect me to cry you a river when your customer bypasses your asinine contract by making a local copy for personal use.

If the terms are not explicitly explained in understandable language, then morally terms are non-existent and the deal should be revoked with both parties receiving their property back.

[–] dpkonofa@lemmy.world 0 points 11 months ago (1 children)

Except neither Sony nor any other distributor (Netflix, for example) hides the fact that they don’t own the content that you’re paying for and that they have no control over how long you have access to that license - the content owners do.

It’s irrelevant that most people misunderstand the process of buying media. It is clearly spelled out. And I’m not making any legal argument at all. I’m making the contractual argument. With or without the legal system, when you buy something, anything, you’re creating a contract for an exchange of goods or services for money. Sony tells you what you’re getting. They don’t hide anything, as you’re implying. If you still buy it anyways, that’s on you. Claiming people need a law degree to understand something like

“Purchased Content will generally remain available for you to download, redownload, or otherwise access from xxx. Though it is unlikely, subsequent to your purchase, Content may be removed from the Services (for instance, because the provider removed it) and become unavailable for further download or access from xxx.”

is disingenuous. That’s plain English and pulled directly from the purchase page from iTunes. That makes your entire argument here invalid. You asked for understandable language and it’s there. You just didn’t read it or you did read it and bought it anyways without thinking about the consequences of what that means. That’s on you.

Again, I believe they owe you a refund in those cases but that wasn’t part of the contract that you agreed to.

[–] _danny@lemmy.world 2 points 11 months ago* (last edited 11 months ago) (1 children)

It's irrelevant if it's in the terms or not if Sony knows for a fact that most people will not check the terms. It doesn't matter if people should read the terms, it doesn't matter how the terms are specified. That information is buried in a 10,000 word contract no one is going to read (the PSN Store terms and conditions is actually about 10,000 words, over an hour to read)

Customers could "buy" a product with the understanding that they owned the product in perpetuity. Sony then removed the product from the customer after the purchase without providing a refund.

You're not even trying to understand the opposing view, so I'm kinda done with this conversation.

[–] dpkonofa@lemmy.world 1 points 11 months ago* (last edited 11 months ago)

It’s not irrelevant. It’s shown on the purchase page. It’s not buried in some EULA that has pages upon pages of content. It’s entirely relevant that people are buying something they’re told about in advance and then complaining when they got exactly what they bought.

I am not trying to understand the opposing view because I already understand it. What you seem to be unable to grasp is that they can and do do this because people like you have made it clear that it’s ok for them to sell things this way by purchasing their content. I fully understand your argument, I’m just pointing out the nonsensical nature of it. There’s no fraud happening here, the product is not being misrepresented, they tell you in advance that the license can be revoked at any time, and yet you still continue to purchase this digital content. On top of that, this kinda bullshit shows up on Lemmy and Reddit and every other site regularly so pretending like you don’t know that these purchases are licenses only is horseshit unless you want to pretend like you just found this out now when Sony did it. This is no one’s fault but your own along with everyone else that has rewarded these assholes by accepting the shit being spoon-fed to them and rewarding them with money.

Wake the fuck up and stop buying the shit if you don’t like it. “But I want it really bad” isn’t a fucking reason or an excuse. You’re the reason we’re in this mess because you have no self-control.